Privacy Policy for Book Now Fly Later

We care about your privacy. This page explains:

  • What information do we collect about you

  • Why do we collect it

  • How we use it

  • How can you stay in control?

In case you are not sure about anything here, you can always email us at info@booknowflylater.co.uk or get in touch by calling us on 0208 090 4234.

Who We Are

BookNowFlyLater.co.uk is a UK-based travel company. We help people find and book affordable flights between the UK and the world. When you use our services, we act as the “data controller.” This means we are responsible for making sure your information is collected safely and stored properly. We use it only for the reasons explained in this policy.

What Information We Collect

The information we collect depends on how you use our site and services. It may include:

  • Basic personal details: your name, title, phone number, email address, and billing or home address.

  • Travel information: Passport information, nationality, visa information, and date of birth (where necessary with flights or visa requirements).

  • Payment details: Card owner name, card number, expiry date, and security code. We do not retain complete card numbers. Licensed payment providers handle payments in a secure way.

  • Preferences: frequent flyer numbers, seat or meal requests, hotel memberships, or loyalty numbers.

  • Special information: medical needs or dietary needs (but only when needed for your travel booking).

  • Communication: A history of emails and calls, WhatsApp conversations, and forms that you complete on our site.

  • Technical: IP address, type of device or browser you are using, and cookie data when you access our site.

  • Social media data: if you use features linked to Facebook, Instagram, or similar platforms, those platforms may share information with us under their own privacy rules.

How We Collect Information

We collect personal information in a few different ways. Most of the time, you give it to us yourself. For example, when you:

  • Book a flight through our website

  • Pay for a ticket

  • Call, email, or message our team

  • Sign up to receive offers or updates

Some details are collected automatically when you use our site. This includes things like cookie data, your IP address, and the type of device you use. These details help us keep the site secure and improve how it works.

In certain cases, we may receive information about you from others. That could happen if:

  • Someone books a trip for you, such as a family member, friend, or employer

  • A travel agent or partner website passes on your details

  • You follow a link from social media or an online advert

If you provide us with another person’s details, you need to make sure they have agreed to share them. By giving us their information, you confirm you have their permission.

Why We Use Information

Your information is used only when we have a good reason. Those reasons include:

  • Handling bookings and issuing tickets

  • Sending confirmation emails, receipts, and travel updates

  • Helping you with questions or changes to your booking

  • Meeting UK laws, such as fraud checks and tax rules

  • Reviewing anonymous data to see how people use our site and improve it

  • Sharing offers or travel news if you have chosen to hear from us. You can stop these messages at any time

Who We Share Information With

Sometimes we need to share information with others so your travel plans can be completed. These include:

  • Travel providers – Airlines, consolidators, hotels, transfer companies, and travel insurance partners (if you choose those services).

  • Payment and security partners – Licensed payment processors and fraud prevention systems that handle your transactions safely.

  • Technology partners – Website hosting companies, IT security specialists, and email platforms that send booking confirmations and updates.

  • Authorities – HMRC for tax and compliance, law enforcement when required by law, and immigration bodies when travel regulations require it.

We do not sell your information to advertisers or random third parties.

Sending Data Outside the UK

Sometimes your information may be sent to partners outside the UK or the European Economic Area. This happens when airlines, consolidators, or technology providers are based abroad. To protect your information, we:

  • Work with companies that follow UK data protection rules

  • Use approved contracts that require safe handling of data

  • Make sure transfers are encrypted and secure

How Long We Keep Information

We only keep information for as long as we need it. After that, it is deleted or anonymised.

  • Booking and payment records: up to six years for legal and tax purposes

  • Customer service records: up to two years after your last contact

  • Marketing preferences: kept until you unsubscribe

  • Cookies and browsing data: kept between six and twelve months, depending on the type

Your Rights

You stay in control of your personal data. Under UK GDPR, you have these rights:

  • You can ask for a copy of your personal information.

  • You can ask us to correct details if they are wrong or incomplete.

  • You can ask us to delete your information if it is no longer needed.

  • You can ask us to limit how your information is used in some situations.

  • You can say no if your information is being used based on our interests.

  • You can withdraw consent for marketing emails at any time.

  • You can request your information in a format that can be sent to another provider.

  • You can complain to the Information Commissioner’s Office if you feel your data has been misused. Visit https://ico.org.uk/concerns to learn more.

If you want to use any of these rights, email us at info@booknowflylater.co.uk.

Cookies and Tracking

Cookies are small files stored on your computer or phone when you visit our site. They help the website work properly and make your experience smoother.

Cookies are used to:

  • Keep you logged in during your session

  • Save recent flight searches

  • Improve page speed and performance

  • Remember your preferences

  • Collect anonymous statistics about visitors

Types of cookies used:

  • Strictly necessary cookies that let bookings and secure pages work

  • Performance cookies that check speed and errors

  • Functional cookies that remember preferences such as language

  • Analytics cookies that show how people use the site

  • Advertising cookies, which are only used with your consent. At the moment, we do not use these

You can turn off or delete cookies in your browser at any time.

Changes to This Policy

This policy may change from time to time. Reasons include new services, new partners, or new privacy laws. When that happens, the updated policy will be published on this page.

Contact Us

If you have questions or concerns about how your data is handled, you can reach us directly: